Shipping and Delivery Policy
1. Overview
At https://cbsemeterials.com/, we specialize in delivering digital products such as eBooks in PDF format and video course materials. Since these products are digital, no physical shipping is involved. This policy outlines how we handle the delivery of digital purchases.
2. Delivery Method
- eBooks: After completing the payment process, customers will receive an email with a download link to access their purchased eBook. The download link will be available for immediate access after the transaction is completed.
- Video Courses: Access to video course materials will be provided via a secure link or platform. Customers will receive instructions for accessing the course materials through email immediately after the purchase is processed.
3. Delivery Time
- Instant Delivery: All digital products are delivered instantly after payment confirmation. If there is any delay due to technical issues, customers should reach out to our support team for assistance.
- Email Confirmation: An order confirmation email containing the download link or access instructions will be sent within minutes of completing the purchase. Please check your spam or junk folder if you do not receive the email.
4. Access and Download Instructions
- For eBooks, customers can click the provided link to download their file. Ensure your device supports PDF format.
- For video courses, a login link or access code may be provided if hosted on an external learning platform.
5. Delivery Issues
If you do not receive your product within the expected delivery time, please check your email (including your spam/junk folder). If you still encounter issues, please contact our support team at support@cbsemeterials.com for assistance.
6. Product Availability
All digital products listed on cbsemeterials.com are available for immediate purchase and download unless otherwise noted on the product page.
7. Technical Requirements
Ensure your device and internet connection meet the minimum requirements for downloading or streaming digital content. We are not responsible for any issues arising from user-side technical limitations.
8. Contact Information
If you have any questions about our Shipping and Delivery Policy, please contact us at support@cbsemeterials.com .